Panel: Delivering enhanced customer experience in aged care through digital innovation
Moderator: Ash Priest, Managing Partner, Novigi
Catherine Daley, Chief Executive Officer, integratedliving Australia
Maria Paz, Chief Information Officer, Villa Maria Catholic Homes
John Vohradsky, Executive General Manager – Infrastructure & Technology, Illawarra Retirement Trust
- Delivering a digital customer experience that is responsive and transparent
- Enhancing personalisation and engagement through digital innovation
- Integrating your customer portal with finance, maintenance and rostering systems to give customers greater access to and control of information
Speakers
Ash Priest
Managing Partner
Novigi
Catherine Daley
Chief Executive Officer
integratedliving
Maria Paz
Chief Information Officer
Villa Maria Catholic Homes
John Vohradsky
Executive General Manager – Infrastructure & Technology
Illawarra Retirement Trust